An AI front desk can answer vision insurance, exam cost, and contacts questions from your own site content, and send eye-health concerns to the doctor.
An AI front desk works for an optometry practice when it answers insurance, cost, and product questions from your own site, and leaves anything about a person's eyes to the doctor. AskMyBusiness answers strictly from your own published content and hands off anything that needs a clinical answer.
The assistant reads your own services, pricing, hours, and insurance pages and answers from that:
Every answer shows the page it came from, and a second model checks it against that page before it reaches the visitor. If it can't confirm something, it says it doesn't know and offers a person instead of guessing at coverage or availability.
It does not give vision-diagnosis advice, and it doesn't tell someone what's wrong with their eyes or their vision. Eye-health concerns go to the doctor, not to the assistant. That boundary is a standing rule in how the assistant is built, and a second model checks every answer against the published pages before it ships; separately, a deterministic crisis-and-hazard check runs in code before any model sees a message.
Install is one line of code on your existing platform — WordPress, Wix, Squarespace, Webflow, Shopify, Google Tag Manager, or Framer — or a standalone link with a QR code if you'd rather not touch the site. No rebuild, no migration. You control which pages it draws from and what it won't answer, and a dashboard shows whether it's live, what's been asked, which leads need follow-up, and where it needed help. When a visitor wants to book or has a question that needs the doctor's judgment, the assistant asks for their name and contact with permission and sends it to your inbox — even at midnight.
Visitor asks: "Do you take VSP, and how much is an exam without insurance?"
Assistant answers: "Here's what our insurance and pricing pages say about that — [Source: Insurance & pricing page]. I can have someone confirm your specific plan if you'd like." If the visitor instead describes blurry vision and asks what's causing it, the assistant doesn't answer that — it offers to connect them with the doctor.
$99 a month, flat, for one business and one website. Month to month, cancel anytime, no per-conversation meter, no tiers. The working preview is free, built in under 24 hours, no card, and nothing goes live without your approval. On approval, checkout starts a 30-day free trial, and a card is entered then.
> "A full-time front desk runs $4,000+ a month—and sleeps at night. The other tools quote their price on a sales call. This one is printed."
No. It doesn't give vision-diagnosis advice. Eye-health concerns go to the doctor instead of getting an answer from the assistant.
Yes, if it's listed on your site. If it's not published anywhere, it says it doesn't know rather than guessing.
No. It's one line of code on the platform you already use, or a standalone link with a QR code. Try the free private preview, built in under 24 hours, no card, at askmy.business.
Give us your website and we build your private assistant — free, usually within a day, no card. Nothing goes live without your approval.
Build my free previewUpdated 2026-09-01 · AskMyBusiness by Vision Genesis · Knoxville, TN