How an AI Chatbot Sends Leads to Your Inbox

When a website visitor wants to talk or book, AskMyBusiness asks permission, then sends their name and contact straight to the owner's inbox, even at midnight.

When a visitor on your website tells the AskMyBusiness assistant they want to talk to someone, book something, or need a decision only a person can make, it asks for their name and a way to reach them. It only takes that information after the visitor agrees to give it. Once it has both, it sends the lead straight to the owner's inbox, even at midnight.

How the assistant decides to hand off

The assistant answers visitor questions using the business's own published content: services, pricing, hours, policies, and booking pages. When a question falls outside what's published, or the visitor asks for something that needs a real decision, the assistant stops guessing and offers to connect them with a person. It never invents an answer to avoid the handoff.

Asking before it collects anything

The assistant asks the visitor's name and contact information with permission first. It does not scrape or infer contact details from anywhere else on the page or the browser. If the visitor declines to share their information, the assistant does not push, and no lead is sent.

Where the lead goes

Once a visitor agrees to share their name and contact, the assistant sends that lead to the owner's inbox. There's no meter or extra fee tied to how many leads come through — the $99 a month is flat for one business and one website, whether the assistant handles two conversations that day or twenty.

The owner dashboard

Separately from the inbox alert, the business owner has a dashboard that shows whether the assistant is live, what visitors have been asking, which leads still need follow-up, and where the assistant needed a person's help. The owner also sets what sources the assistant can pull from, where its boundaries are, and how leads get routed, and can change any of that from the dashboard.

What it looks like in practice

A visitor on The Fox Hollow's site (a real weddings and events venue in Woodbury, NY, and a public working example of AskMyBusiness) types: "Do you have any Saturdays open in June for a wedding?"

The assistant answers: "I don't have live availability in front of me, but I can get our events team to check and reach out to you directly. Can I get your name and the best way to contact you?" [Source: Fox Hollow booking page] If the visitor agrees, that name and contact go to the owner's inbox right away.

Common questions

Does the chatbot collect contact information without telling the visitor?

No. It asks permission before taking a visitor's name and contact information. If they say no, nothing is collected and no lead is sent.

Is there an extra charge per lead?

No. AskMyBusiness is $99 a month flat for one business and one website. There's no per-conversation meter and no feature tiers.

What if the assistant can't find an answer at all?

It says it doesn't know rather than guessing, and offers to connect the visitor with a person. No invented prices or policies. Try it free: a private preview of AskMyBusiness for your business, built in under 24 hours, no card required, at askmy.business.

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Updated 2026-09-01 · AskMyBusiness by Vision Genesis · Knoxville, TN