AI Front Desk for Auto Body Shops

An AI front desk answers insurance, estimate, and timeline questions from your shop's own website, day or night, then hands off anything that needs a person.

What it does for an auto body shop

An AI front desk answers the questions a body shop gets over and over: does this shop work with my insurance, what does a repair estimate cost, and how long will my car be in the shop. It answers from your own website content, the same pages a visitor could read themselves, and it does it at 11 p.m. on a Saturday when nobody is at the front counter.

This is not a chatbot that guesses. It is an assistant that reads your published pages, service list, and pricing information, and answers only from what is actually there.

How it stays accurate

Every answer shows the page it came from, so a visitor asking about insurance work can see the source line right under the answer, not just a claim. A second model checks each answer against your published content before it ever reaches the visitor. If the assistant cannot verify an answer against your site, it says it does not know and offers to connect the visitor with a person instead of guessing. No invented prices, no made-up policies.

What it will not do

A shop's AI front desk answers business questions, not safety questions. It will not tell a visitor whether their car is safe to drive after an accident. That call belongs to the shop, in person or on the phone, every time. That boundary is a standing rule in how the assistant is built, and a second model checks every answer against the published pages before it ships; separately, a deterministic crisis-and-hazard check runs in code before any model sees a message.

Getting it live

Install is one line of code on the site you already have, whether it runs on WordPress, Wix, Squarespace, Webflow, Shopify, Google Tag Manager, or Framer. No rebuild, no migration. If a shop does not want to touch its site code, the assistant also runs at its own link with a QR code a customer can scan at the counter. The owner decides what sources it can pull from, sets the boundaries, and can change either from a dashboard at any time, including retracting or correcting anything the assistant is drawing from.

The owner dashboard shows whether the assistant is live, what people have been asking, which leads still need a follow-up call, and where the assistant needed a human instead of answering itself.

What it looks like in practice

Visitor: "Do you work with State Farm?"

Assistant\: "Yes, we're a direct repair shop for State Farm and several other carriers — see our Insurance page for the full list. If your carrier isn't listed, tell me who you're with and I'll get someone to confirm." [Source: Insurance & Billing page]

Visitor: "Is it safe to drive my car after the accident?"

Assistant\: "I can't make that call for you — that needs someone who can actually look at the car. Want me to have a technician call you?" [Handoff: connects to shop, name and number captured with permission]

Pricing

$99 a month, flat, for one business and one website. Month to month, cancel anytime. No per-conversation meter, no feature tiers. A full-time front desk runs $4,000+ a month—and sleeps at night. The other tools quote their price on a sales call. This one is printed.

The private working preview is free, built in under 24 hours, no card required. Nothing goes live until the shop approves it. On approval, checkout starts a 30-day free trial, and the card is entered at that point, not before.

Common questions

Can it give a repair cost estimate over chat?

It can share whatever pricing or estimate process the shop has published on its own site. If the shop's process requires an in-person look at the vehicle, the assistant says that and offers to schedule it or connect the visitor to someone who can quote it directly.

Does it replace the front counter staff?

No. It handles the repeat questions — insurance, timeline, hours, what to bring — so staff spend less time on the phone repeating the same answers, and it captures contact information for anything that needs a callback.

What happens if it doesn't know the answer?

It says so, out loud, and offers to connect the visitor with a person. It does not guess at insurance coverage, pricing, or repair timelines it cannot verify against the shop's own content. Try the free private preview, built in under 24 hours, no card, at askmy.business.

See yours before you pay anything.

Give us your website and we build your private assistant — free, usually within a day, no card. Nothing goes live without your approval.

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Updated 2026-09-01 · AskMyBusiness by Vision Genesis · Knoxville, TN