How to Add AI Chat to a Shopify Store

Add AskMyBusiness to a Shopify store with one line of code. No theme rebuild, no app migration. Free private preview built in under 24 hours, no card.

You add AskMyBusiness to a Shopify store with one line of code, dropped into your existing theme. There is no rebuild and no app migration. The assistant answers shopping and store questions straight from your own published pages — product pages, shipping, returns, hours — and shows the page each answer came from.

What the install actually changes

Nothing about your theme's structure changes. You keep your current theme, your current apps, and your current checkout exactly as they are. The one line of code goes on the pages you choose, and the assistant runs alongside everything else already on the store. This is the same install path Shopify sits alongside for any site the business already has, whether it was built on WordPress, Wix, Squarespace, Webflow, or Framer — the method doesn't change by platform.

What it's allowed to answer from

AskMyBusiness only answers from what your store has already published: product and service pages, shipping and return policies, store hours, and any other pages the owner points it at. Every answer carries the source page it came from — an answer with no receipt doesn't ship. A second model checks each answer against the published content before the visitor sees it. If it can't verify an answer, or the question falls outside what's published, it says "I don't know" and offers to connect the visitor with a person, instead of guessing at a price or a policy.

Handoff to a real person

When a shopper wants to talk to someone, book something, or asks a question that needs a judgment call the assistant isn't built to make, it asks for their name and contact information — with their permission — and sends that straight to the owner's inbox. That includes outside business hours; a question at midnight still reaches the inbox the next morning.

Owner dashboard and control

Once it's live, the dashboard shows whether the assistant is running, what visitors have been asking, which leads still need a follow-up, and where the assistant hit a question it couldn't answer. The owner sets what the assistant can talk about and where it routes people, and can change either from the dashboard at any time. If a piece of content is wrong or out of date, it can be retracted or corrected.

What it looks like in practice

A visitor on a Shopify store selling event rentals asks: "Do you deliver on weekends?"

The assistant checks the store's published delivery and hours pages. If the answer is there, it replies with the specific policy and a line showing which page it came from — for example, "Source: Delivery & Setup page." If a shopper instead asks something that needs judgment, like a custom order outside standard sizing, the assistant says it isn't sure and offers to pass the shopper's name and contact along to the owner, with their permission, instead of guessing.

Common questions

Does this replace my Shopify theme, apps, or checkout?

No. It adds one line of code to the store you already have. Your theme, your apps, and your checkout stay exactly as they are — nothing is migrated or rebuilt.

What does it cost once it's live?

$99 a month flat, for one business and one website. It's month to month and you can cancel anytime — there's no per-conversation meter and no feature tiers to upgrade into.

Can I see it working on my store before anything goes live?

Yes. The private working preview is free, built in under 24 hours, and doesn't require a card. Nothing goes live on your store until you approve it. Approval starts a 30-day free trial, and that's when a card is entered. Get the free private preview, built in under 24 hours, no card, at askmy.business.

See yours before you pay anything.

Give us your website and we build your private assistant — free, usually within a day, no card. Nothing goes live without your approval.

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Updated 2026-09-01 · AskMyBusiness by Vision Genesis · Knoxville, TN